🌐 Self-service + Human support | 📞 24/7 travel desk | ✈️ 100% requests fulfilled
Online Speed.
Offline Support.
Never compromise
Book simple trips yourself in minutes. Need help? Our 24/7 travel desk handles complex itineraries, visa assistance, and last-minute changes. One platform. Two channels. Zero hassle.
Seamlessly integrates with
Why Choose Between
Speed and Service?
Online-Only = Limited Support
- Simple bookings? Great.
- Complex itinerary? Stuck.
- Visa assistance? Not available.
- Last-minute changes? DIY or panic.
- After-hours emergency? You’re alone.
Desk-Only = Slow and Expensive
- Every booking needs agent
- Long wait times (24-48 hours)
- Higher service fees
- Limited availability (business hours only)
- No self-service option for simple trips
Why Not Both?
Welcome to Omni-Channel
For Simple Bookings
- Use online tool (self-service)
- 5-minute booking
- Policy-compliant options
- Instant confirmation
- No agent fees
For Complex Bookings
- Call/WhatsApp travel desk
- Agent searches best options
- Handles visa, insurance, special requests
- Multi-city complex routing
- Group coordination
For Emergencies Bookings
- 24/7 travel desk available
- Last-minute changes
- Flight cancellations
- Hotel issues
- Medical emergencies
Seamless Switch
- Start online, escalate to desk if needed
- Agent can take over any booking
- Consistent policy enforcement
- Same dashboard visibility
- Unified expense tracking
Key Features
Smart Channel Routing
- System suggests: “Book online” or “Call desk”
- Based on complexity score
- Employee can always choose
- Seamless handoff between channels
- No duplicate work
24/7 Travel Desk
- Phone, email, WhatsApp support
- Trained travel specialists
- India-based team (no language barrier)
- Average response time: <2 hours
- Emergency support: <30 min
Full-Service Capabilities
- Visa assistance (documentation, tracking)
- Travel insurance (compare & book)
- Airport assistance (meet & greet)
- Hotel special requests
- Car with driver arrangements
- Group bookings (50+ people)
Online + Desk = Same Policy
- Policy enforced both channels
- Same approval workflows
- Unified budget tracking
- No policy gaps
- Complete audit trail
Desk-Initiated Bookings
- Agent books on behalf of employee
- All details captured in system
- Expense auto-created
- Employee approves via app
- Full transparency
Hybrid Workflows
- Employee searches online
- Saves options and shares with desk
- Desk provides additional options
- Employee chooses and confirms
- Collaborative booking
- What it does
Find the right flight. Fast.
- Find the right flight in seconds
- Filter by time, price, and preference
- Confirm bookings without delays
SPEND LESS TIME SEARCHING FOR FLIGHTS AND MORE TIME TRAVELING. COMPARE OPTIONS INSTANTLY, SELECT THE BEST FARE, AND BOOK TRIPS IN SECONDS — ALL FROM ONE SEAMLESS PLATFORM.
- What it does
Built for multi-entity operations.
SUPPORT EVERY ENTITY, EVERY CURRENCY, AND EVERY REGION WITH REAL-TIME VISIBILITY, AUTOMATED CONVERSIONS, AND CONSOLIDATED REPORTING — ALL IN ONE PLATFORM.
Join 50+ Finance Leaders who switched
Before ProXpense, managing employee and travel expenses was chaotic—manual reports, endless reimbursements, and no visibility. Now, with ProXpense’s AI-driven platform, we track expenses in real time, automate policy checks, and get instant insights. The AI audit engine flags exceptions automatically, saving hours. Spend management is now effortless and enjoyable.
Samir Bhiwapurkar
Pranshu Kachoilia
Aditya Malik
ProXpense went live far quicker than our legacy T&E stack. No heavy customization, no long consulting cycles — it just fit into our environment.”
— IT Head, Parijat
Taranjeet Singh
Plug Into Your
Existing Stack
Seamless integrations with the tools your team already uses.
Go Live in 24 Hours, Not 6 Months
1
Kickoff
- Dedicated manager
- Policy manager
- Integration Plan
2
Setup
- ERP/HRMS Connect
- User Import
- Policy Config
3
Training
- Admin Training
- Employee Onboard
- Manager Training
4
Go Live
- Phased Rollout
- Live Support
- Real-time Monitor
Questions? We've got Answers.
What is ProXpense?
ProXpense is an AI-powered Travel and Expense (T&E) management platform, designed to transform how organizations manage employee travel and business expenses. It delivers a fast, intuitive, and compliant experience, helping businesses stay in control from submission to reimbursement.With ProXpense, organizations can:
- Effortlessly record and categorize travel and expense claims
- Instantly capture and manage receipts with smart AI assistance
- Automate approvals with policy-driven workflows
- Enforce company expense policies with precision
- Generate real-time expense reports and actionable insights
- Achieve greater cost visibility, compliance, and reimbursement accuracy
What are the fast facts about ProXpense founding?
ProXpense,operated by Prodesk Software Private Limited, was founded in 2024 by Himanshu Singh (CEO) and Sandeep Singh (CTO). The company is headquartered in Gurugram, Haryana, India (Level 1, Building 10A, Cyberhub, Gurugram – 122022) and operates as a bootstrapped startup as of early 2026.
Is ProXpense available on both Android and iOS platforms?
Yes, the ProXpense app is available on both Android and iOS platforms.
Who can use ProXpense?
ProXpense is a B2B Travel & Expense management solution that helps organizations control, approve, and analyze employee business expenses efficiently.
How do I identify my role on ProXpense?
To provide the right experience, ProXpense assigns access based on user roles. Below are the different roles available on the platform:
Admin:
An Admin is responsible for configuring and managing the company’s ProXpense account. Admins have access to a dedicated administrator dashboard to manage users, approvals, policies, cards, wallets, and system settings.
User (Submitter):
A User is an individual who uses ProXpense to submit travel and expense claims, upload receipts, and track the status of reports. Users do not have administrative privileges.
Approver:
An Approver can perform all the actions of a User (Submitter) and also has the authority to review, approve, or reject submitted travel and expense reports in accordance with company policies.
Product Interest:
A Product Interest user is someone who is not yet a ProXpense customer but wishes to learn more about the platform. This section allows potential customers to explore product features and connect with the ProXpense sales team through a form or contact details.
By whom is ProXpense licensed for corporate cards?
For its corporate card facility, ProXpense operates through a Prepaid Payment Instrument (PPI) issuer, PineLabs, which is a regulated entity authorized by the Reserve Bank of India (RBI).
As ProXpense itself is not a bank or PPI issuer; it partners with RBI-licensed payment service providers to deliver card and wallet services. All operations related to cards, wallets, and transactions are conducted in accordance with applicable RBI guidelines within Indian boundaries.
How do I sign up for ProXpense?
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Can we customize approval workflows to match our organizational structure?
Absolutely. ProXpense offers highly flexible approval workflows that can be configured to match your organizational hierarchy and approval thresholds. You can set up multi-level approvals, delegate approval authority, and create conditional rules based on expense amount, category, or department.
What security certifications does ProXpense have?
ProXpense is SOC 1, SOC 2, and ISO 27001 certified. We employ end-to-end encryption, regular penetration testing, and role-based access controls. Our platform is GDPR compliant and can be configured to meet specific regional data residency requirements.
Can ProXpense integrate with our existing ERP system?
Yes, ProXpense offers pre-built integrations with major ERP systems including SAP, Oracle, and NetSuite. Our API also allows for custom integrations with virtually any financial system. Our implementation team will work with you to ensure seamless data flow between systems.
What is Travel and Expense Management?
Travel and expense management is the process of planning, tracking, and controlling all employee travel and business expenses in one place.
It helps companies:
- Manage travel bookings and business spending
- Track expenses in real time
- Collect bills and receipts digitally
- Ensure expenses follow company policies
- Simplify approvals and reimbursements
In short, it makes business travel and expenses easy, transparent, and compliant.
Ready to transform your Expense Management
Schedule a 30 minute call to discuss your priorities and long term goals.